Privacy policy.

Effective Date: 15 August 2026

Welcome to Trinity Polar Solutions ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including our SAP transformation and geospatial intelligence solutions.

1. Information We Collect

We may collect and process the following types of personal data:

• Information You Provide to Us: When you submit an enquiry, request a proposal, or contact us, we collect details such as your name, job title, company name, corporate email address, phone number, and project requirements.
• Automatically Collected Information: When you visit our website, we automatically collect certain technical data, including your IP address, browser type, operating system, and browsing behavior using cookies and similar tracking technologies.

2. How We Use Your Information

We process your personal data for the following legitimate business purposes:

• To respond to your enquiries and provide customer support.
• To deliver our IT, SAP, and GIS services and fulfill contractual obligations.
• To send administrative information, such as updates to our terms, services, or policies.
• To improve our website functionality, user experience, and service offerings.
• To comply with legal and regulatory obligations under Indian law.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., cloud hosting providers, CRM platforms) who assist us in operating our business. These parties are bound by strict confidentiality agreements.
• Legal Requirements: If required to do so by law, court order, or government authority, in compliance with the laws of India.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of our business.

4. Data Security

We implement reasonable and appropriate physical, technical, and administrative security practices (in accordance with the IT Act, 2000) to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to maintain essential business records, and to comply with our legal obligations.

6. Your Privacy Rights

In accordance with the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:

• Access: Request confirmation of whether we are processing your personal data and obtain a summary of it.
• Correction & Erasure: Request correction of inaccurate data or the deletion of your personal data when it is no longer necessary for the purpose it was collected.
• Grievance Redressal: Register a complaint regarding the handling of your data.
• Nomination: Nominate another individual to exercise your rights in the event of death or incapacity.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to read the privacy policies of any website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Effective Date" at the top of this page.

9. Contact Us / Grievance Officer

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Grievance Officer:

Trinity Polar Solutions

• Email: info@trinitypolar.com